How to Access Your Coinbase Account — Securely
Quick, practical steps to sign in safely, avoid scams, and keep your crypto protected without ever sharing sensitive credentials.
Logging into any cryptocurrency account requires extra caution. Follow these straightforward steps every time you sign in to reduce risk: use official channels, verify the website or app, enable two-factor authentication (2FA), and keep devices and passwords current.
1. Use official apps and verified URLs
Only open Coinbase from the official mobile app (downloaded from your device’s store) or by typing the known Coinbase domain into your browser yourself. Avoid links in emails, texts, or social media unless you have confirmed the sender.
2. Confirm the web address and security indicators
On desktop or mobile browsers, check the URL carefully and look for a valid TLS/HTTPS lock icon. Small typos or extra words in a URL often indicate a phishing site. If anything looks off, stop and navigate to the official site manually.
3. Turn on two-factor authentication (2FA)
Use an authenticator app (like Google Authenticator or a hardware security key) instead of SMS where possible. 2FA adds an extra layer—if your password is compromised, an attacker still needs the second factor to reach your account.
4. Use a strong, unique password and a password manager
Create a long passphrase or use a password manager to generate and store unique passwords for every site. Never reuse passwords across financial or exchange accounts.
5. Monitor and manage trusted devices
Regularly review devices and sessions in your account’s security settings. Revoke any device you don’t recognize and sign out of inactive sessions. If you lose a device, remove it immediately from your trusted devices list.
6. Watch for phishing and social-engineering attempts
Scammers often impersonate exchanges or support staff to request account details. Legitimate support will not ask for your password or 2FA codes. If someone asks for them, report the message and do not comply.
7. Keep software updated and avoid public Wi-Fi for sensitive actions
Apply OS and app updates promptly. Avoid logging into financial accounts over open public Wi-Fi without a personal VPN—unsecured networks make it easier for attackers to intercept credentials.
When to contact official support
If you suspect unauthorized access, lock your account from trusted devices immediately and contact the official support channels listed on the exchange’s website. Do not follow support instructions shared by unknown message senders.